BT Mobile SIM only deals
Last updated: 22 October 2026
BT Mobile runs on EE's network. BT Group owns both brands and BT Mobile is mainly sold to existing BT customers. BT has been moving new mobile customers towards EE.
Who is BT Mobile?
- Owned by: BT Group
- Network: EE (BT Mobile uses EE's masts)
- Website: www.bt.com/mobile
What network does BT Mobile use?
BT Mobile doesn't own masts — it uses EE's network, so your signal and 5G availability match EE's coverage. Check your postcode on Ofcom's mobile coverage checker and pick EE before signing up.
What deals does BT Mobile offer?
SIM only plans for BT broadband customers.
We don't currently hold a dated price list for BT Mobile. Visit BT Mobile's website for current plans, or compare SIM only deals from other providers.
Contact BT Mobile customer service
- BT customer service: 0800 800 150
- Help: www.bt.com/help/mobile
These are the contact routes BT Mobile publishes. Numbers starting 03 cost the same as a normal landline call and are usually included in phone plan minutes; 0800 and 0808 numbers are free. Check BT Mobile's website for opening hours.
Frequently asked questions
Can I keep my number if I move to BT Mobile?
Yes. Text PAC to 65075 from your current phone to get a free switching code, then give it to BT Mobile. Your number normally moves within one working day.
Is BT Mobile coverage the same as EE?
It uses EE's masts, so outdoor coverage is broadly the same. Some features, such as 5G or Wi-Fi calling, can differ — check BT Mobile's site.
Will BT Mobile credit check me?
Pay-monthly plans usually involve a credit check; pay-as-you-go does not. CompareDirect is not a credit broker and does not run credit checks.