Virgin Mobile SIM only deals

Last updated: 22 October 2026

Virgin Mobile was the world's first virtual mobile network when it launched in the UK in 1999. It is now part of Virgin Media O2 and customers have moved onto O2's network. Virgin Mobile is mostly bought alongside Virgin Media broadband, with discounts for bundling.

Who is Virgin Mobile?

Owned by: Virgin Media O2
Network: O2 (Virgin Mobile uses O2's masts)
Website: www.virginmedia.com/mobile

What network does Virgin Mobile use?

Virgin Mobile doesn't own masts — it uses O2's network, so your signal and 5G availability match O2's coverage. Check your postcode on Ofcom's mobile coverage checker and pick O2 before signing up.

What deals does Virgin Mobile offer?

SIM only plans and phone contracts, often bundled with Virgin Media broadband.

We don't currently hold a dated price list for Virgin Mobile. Visit Virgin Mobile's website for current plans, or compare SIM only deals from other providers.

Contact Virgin Mobile customer service

Virgin Media customer service: 0345 454 1111
Help: www.virginmedia.com/help/mobile

These are the contact routes Virgin Mobile publishes. Numbers starting 03 cost the same as a normal landline call and are usually included in phone plan minutes; 0800 and 0808 numbers are free. Check Virgin Mobile's website for opening hours.

Frequently asked questions

Can I keep my number if I move to Virgin Mobile?

Yes. Text PAC to 65075 from your current phone to get a free switching code, then give it to Virgin Mobile. Your number normally moves within one working day.

Is Virgin Mobile coverage the same as O2?

It uses O2's masts, so outdoor coverage is broadly the same. Some features, such as 5G or Wi-Fi calling, can differ — check Virgin Mobile's site.

Will Virgin Mobile credit check me?

Pay-monthly plans usually involve a credit check; pay-as-you-go does not. CompareDirect is not a credit broker and does not run credit checks.