AA car insurance at a glance
Listed AA cover: Silver, Gold and Platinum comprehensive cover. Prices are personal to you, so the only way to see a AA price is a quote on its own website or through a comparison site. Below are the main cover features AA publishes, checked on 30 October 2026.
AA cover features
- Three comprehensive levels: Silver, Gold and Platinum; Gold and Platinum carry a Defaqto 5 Star rating according to the AA.
- Uninsured driver promise and new-for-old cover on all policies, subject to the policy terms.
- Courtesy car while your car is repaired after an accident, whoever is at fault.
- Three-year guarantee on damage repairs.
- Motor legal assistance included on Gold and Platinum; car hire and a motor accident plan added on Platinum.
- Personal belongings cover up to £50, £200 or £250 and lost or stolen key cover up to £750, £1,000 or £1,500 by tier.
- Optional breakdown cover advertised as an add-on for £15 a year.
- Arranged by Automobile Association Insurance Services Limited.
Conditions and comparison scope
Premiums are personalised and are not compared here. This official page describes policy cover and benefits; the policy schedule and wording govern eligibility, limits, excesses and exclusions.
This is not a customer review, star rating or personalised quote. We do not assume that features apply to every AA product or sales channel.
Questions before buying
- Which legal company underwrites this specific policy, and who administers it?
- What is the total compulsory and voluntary excess for each driver and claim type?
- Which benefits are standard, optional or excluded on this exact tier?
- What is the full annual cost or instalment total, including interest and fees?
- What are the repair, replacement transport, cancellation and complaint arrangements?
Policy documents and contact details
Use the official source below to locate current policy wording, the product information document and the appropriate contact route. Claims and complaints contacts should be taken from your own policy documents; we do not invent missing telephone numbers.
If something goes wrong
Raise insurance-product complaints with the responsible insurer or intermediary first. Keep your policy reference, evidence and their final response. Our complaints guide explains the official escalation route.
Thinking of switching to or from AA?
Our step-by-step guide explains how to compare quotes, start the new policy with no gap in cover, keep your no-claims bonus and stop the old policy renewing.
- How to switch car insurance
- Car insurance complaints
- Policy-document checklist
- Other provider profiles
- Compare car insurance provider features
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AA customer service contact details
AA lists its current phone numbers, opening hours and online chat on its own contact page. Numbers differ for new quotes, existing policies and claims, so use the page below or your policy documents.
Contact details taken from AA's own website, checked 30 October 2026. For claims and complaints, always use the number in your policy documents. CompareDirect cannot help with individual policies.
Product source checked: . Profile prepared: 24 October 2026. Always confirm current wording and terms with the provider.