IDNet
IDNet at a glance
- Owned by: IDNet Limited (independent ISP)
- Network: Openreach part fibre, full fibre and copper, plus CityFibre, FreedomFibre, MS3 and Trooli full fibre
- Good for: people who want a static IP address, unlimited uploads and a price that cannot move mid-contract.
- Website: www.idnet.com/
What deals does IDNet offer?
On a 12-month contract, Openreach full fibre Home Fibre 115 is £37.50 a month, Home Fibre 550 £42.50 and Home Fibre 950 £47.50, while CityFibre Home Fibre 160 is £27.50 and Home Fibre 1200 £35. A 24-month contract includes a router, a 12-month contract does not, and a one-month contract costs more but carries no minimum term. New home installations cost £30, migrations are free, prices excluding VAT cannot change during the contract, and leaving early costs £24 for each month remaining.
We don't include IDNet in the comparison table, so the prices above come from its own price list. Check IDNet's website with your postcode, or compare broadband deals.
Prices quoted on this page were checked 1 November 2026 against IDNet's own price list.
Contact IDNet customer service
- Help and support: 01462 659350
- Check availability: idnet.com/availability-checker
These are the contact routes IDNet publishes. Numbers starting 03 cost the same as a normal landline call and are usually included in phone plan minutes; 0800 and 0808 numbers are free. Check IDNet's website for opening hours.
Frequently asked questions
Can I get IDNet at my address?
Enter your postcode on IDNet's website. Availability and speeds vary street by street.
How do I switch to IDNet?
For most switches between providers you just sign up with IDNet and it arranges the move under Ofcom's One Touch Switch process. Check any exit fees with your current provider first.
Will IDNet put up my price?
Ofcom rules mean any mid-contract price rises must be shown in pounds and pence when you sign up. Check the contract summary before you agree.
More
Phone details checked 1 November 2026 against IDNet's official contact information. IDNet publishes this number and its Hitchin studio address in the footer of its own website, alongside a contact form and an availability checker.
