Andrews & Arnold
Andrews & Arnold at a glance
- Owned by: Andrews & Arnold Limited (independent ISP)
- Network: Openreach ADSL, VDSL, G.Fast and full fibre (FTTP)
- Good for: people who have been badly served elsewhere and want published terms such as no filtering, no CGNAT and a line-fault guarantee.
- Website: www.aa.net.uk/broadband/
What deals does Andrews & Arnold offer?
Home::1 broadband starts from £35 a month, or £37 a month on a 12-month term, which is the option with free installation and a router included. You choose a 1-month or 12-month minimum term, and either no monthly usage cap or a 1TB quota that rolls over. Every package has a static IPv4 address and an IPv6 block, with no CGNAT and no network filtering. Prices are fixed for the contract, payment is by Direct Debit, and leaving early costs £15 a month for ADSL or £20 for copper and fibre lines for each month remaining.
We don't include Andrews & Arnold in the comparison table, so the prices above come from its own price list. Check Andrews & Arnold's website with your postcode, or compare broadband deals.
Prices quoted on this page were checked 1 November 2026 against Andrews & Arnold's own price list.
Contact Andrews & Arnold customer service
- Sales and new orders: 03333 400222
- Existing customers: 03333 400999
These are the contact routes Andrews & Arnold publishes. Numbers starting 03 cost the same as a normal landline call and are usually included in phone plan minutes; 0800 and 0808 numbers are free. Check Andrews & Arnold's website for opening hours.
Frequently asked questions
Can I get Andrews & Arnold at my address?
Enter your postcode on Andrews & Arnold's website. Availability and speeds vary street by street.
How do I switch to Andrews & Arnold?
For most switches between providers you just sign up with Andrews & Arnold and it arranges the move under Ofcom's One Touch Switch process. Check any exit fees with your current provider first.
Will Andrews & Arnold put up my price?
Ofcom rules mean any mid-contract price rises must be shown in pounds and pence when you sign up. Check the contract summary before you agree.
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Phone details checked 1 November 2026 against Andrews & Arnold's official contact information. A&A publishes separate sales and support numbers on its broadband page: sales lines are staffed Monday to Friday 9am-5pm, support Monday to Friday 8am-6pm and Saturday 10am-2pm.
